Engage

Refund Policy

Fair, non-abusable — it kills the #1 competitor complaint while protecting margin.

Refundable

Any unconsumed credits and unconsumed subscription time — 100%, no-questions, within 30 days.

Non-refundable

Consumed credits — a consumed credit means an email was found + verified = value delivered. We never refund delivered work.

Anti-abuse

One refund per customer per billing period (blocks buy-use-refund loops).

How

Email billing@lrm.theplaybutton.dev or use the billing portal. Processed to the original payment method.